Terms of Use
These Terms of Use (“Terms”) were last updated on August 22, 2026.
Thkee’s mission is to improve lives through learning. We enable anyone anywhere to create and share educational content (Experts) and to access that educational content to learn (students). We consider our marketplace model the best way to offer valuable educational content to our users. We need rules to keep our platform and services safe for you, us, and our student and Expert community. These Terms apply to all your activities on the Thkee website, the Thkee mobile applications, our TV applications, our APIs, and other related services (“Services”).
If you publish a course on the Thkee platform, you must also agree to the Expert Terms. We also provide details regarding our processing of personal data of our students and Experts in our Privacy Policy.
If a dispute arises between you and Thkee, we both first try to settle it amicably, and if it is not settled, it is decided by the competent courts in the city of Riyadh under the laws in force in the Kingdom of Saudi Arabia, as detailed in the Dispute Resolution section. This does not affect your right to complain to the competent authorities in the Kingdom.
1. Accounts
You need an account for most activities on our platform. Keep your password somewhere safe, because you’re responsible for all activity associated with your account. If you suspect someone else is using your account, let us know by contacting our Support Team. You must be at least 18 years of age to use Thkee.
An account is required in order to purchase and access content or to submit content for publication. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of the death of a user, the account of that user will be closed.
You may not share your account login credentials with anyone else. You are responsible for what happens with your account and Thkee will not intervene in disputes between students or Experts who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our Support Team. We may request some information from you to confirm that you are indeed the owner of your account.
Students and Experts must be at least 18 years of age to create an account on Thkee and use the Services. If you are under 18 years of age, you may not create an account; instead, a parent or guardian may open an account with their consent and supervise your access to content that is appropriate for you. If we become aware that an account has been created in breach of this rule, we will close that account and delete the personal data collected through it, unless we are required to retain it under the laws in force in the Kingdom of Saudi Arabia. A parent or guardian who believes that a minor has created an account without their consent may contact our Support Team to have that account closed. Under our Expert Terms, you may be requested to verify your identity before you are authorized to submit content for publication on Thkee.
You can terminate your account at any time by following the steps here. Check our Privacy Policy to see what happens when you terminate your account.
2. Content Enrolment and Access
When you enroll in a course or other content, you get a license from us to view it via the Thkee Services and no other use. Don’t try to transfer or resell content in any way. For a recorded video course, we grant you a license that is guaranteed for at least five years from the date of your purchase. For a live session or a cohort, what you purchase is the right to attend the scheduled session or sessions. Different terms apply where we must disable the content because of legal or policy reasons, and to enrollments via Subscription Plans.
Under our Expert Terms, when Experts publish content on Thkee, they grant Thkee a license to offer a license to the content to students. This means that we have the right to sublicense the content to enrolled students. As a student, when you enroll in a course or other content, whether it’s free or paid content, you are getting a license from Thkee to view the content via the Thkee platform and Services, and Thkee is the licensor of record. Content is licensed, and not sold, to you. This license does not give you any right to resell the content in any manner (including by sharing account information with a purchaser or illegally downloading the content and sharing it on torrent sites).
In legal, more complete terms, Thkee grants you (as a student) a limited, non-exclusive, non-transferable license to access and view the content for which you have paid all required fees, solely for your personal, non-commercial, educational purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with the particular content or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any content unless we give you explicit permission to do so in a written agreement signed by a Thkee authorized representative. This also applies to content you can access via any of our APIs.
When you purchase a recorded video course, the license we grant you to view that course through the Services is guaranteed for a period of at least five (5) years, running from the date of your purchase of the course and not from the date on which the course was published. We expect to keep courses available for longer than that period and we will use reasonable efforts to do so, but access after the end of the guaranteed period is not guaranteed. If we withdraw a course you have purchased once that period has ended, we will give you reasonable notice before we do so, so that you have the opportunity to complete it.
However, we reserve the right to revoke any license to access and use any content at any point in time in the event where we decide or are obligated to disable access to the content due to legal or policy reasons, for example, if the course or other content you enrolled in is the object of a copyright complaint, or if we determine it violates our Trust & Safety Guidelines. The guaranteed access period does not apply to enrollments via Subscription Plans. To be clear, the guaranteed access is to the course content and not to the Expert: Experts may decide at any time to no longer provide teaching assistance or Q&A services in association with the content.
What you purchase is the course content itself, and not the features of the Services that surround it. Tools and features that we make available alongside content, such as AI-assisted tools, note-taking, transcripts, and summaries, form part of the Services and not part of the content you purchase, and we may change them, withdraw them, or make them available for a separate charge. Where you are already using such a feature, we will tell you before we begin charging for it, and you are free not to take it.
When you purchase a live session or a cohort, what you purchase is the right to attend the scheduled session or sessions. A recording is not part of that purchase. Recording is enabled by default, and we currently make the recording of a session available to the students enrolled in it where the Expert has kept recording enabled for their course. We do not, however, guarantee that a recording will be made, that it will be made available to you, or for how long it will remain available, and the rules that apply to recordings may change. Where an Expert has disabled recording for their course, no recording of the session is made at all.
Experts may not grant licenses to their content to students directly, and any such direct license shall be null and void and a violation of these Terms.
3. Payments, Credits, and Refunds
When you make a payment, you agree to use a valid payment method. If a recorded video course is not what you were expecting, Thkee offers a 14-day money-back guarantee on that course. Refunds for live sessions and cohorts follow the terms set by the Expert within the limits Thkee sets, and those terms are shown on the booking page before you purchase. None of this prejudices the rights granted to consumers under the laws in force in the Kingdom of Saudi Arabia.
3.1 Pricing
The prices of content on Thkee are determined based on the terms of the Expert Terms and our Promotions Policy. In some instances, the price of content offered on the Thkee website may not be exactly the same as the price offered on our mobile or TV applications, due to mobile platform providers’ pricing systems and their policies around implementing sales and promotions.
We occasionally run promotions and sales for our content, during which certain content is available at discounted prices for a set period of time. The price applicable to the content will be the price at the time you complete your purchase of the content (at checkout). Any price offered for particular content may also be different when you are logged into your account from the price available to users who aren’t registered or logged in, because some of our promotions are available only to new users.
If you are logged into your account, the listed currency you see is based on your location when you created your account. If you are not logged into your account, the price currency is based on the country where you are located. If you are located in the Kingdom of Saudi Arabia, the price is shown to you in Saudi Riyals. We do not enable users to see pricing in other currencies.
If value added tax or a similar consumption tax applies to your purchase, we are responsible for collecting that tax and remitting it to the competent tax authority where we are the supplier liable for it. Depending on your location, the price you see may include such tax, or the tax may be added at checkout; in either case the total amount payable, including any tax, is shown to you before you complete your purchase.
3.2 Payments
You agree to pay the fees for content that you purchase, and you authorize us to charge your debit or credit card or process other means of payment (such as bank transfer, direct debit, or a mobile wallet) for those fees. Thkee works with payment service providers to offer you the most convenient payment methods in your country and to keep your payment information secure. We may update your payment methods using information provided by our payment service providers. Check out our Privacy Policy for more details.
When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the content you are enrolling in, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any content for which we have not received adequate payment.
3.3 Refunds and Refund Credits
If a recorded video course you purchased is not what you were expecting, you can request, within 14 days of your purchase of that course, that Thkee apply a refund to your account. This 14-day money-back guarantee applies to recorded video courses only; refunds for live sessions and cohorts are dealt with in the following paragraph, and Subscription Plan purchases are covered in Section 8.4 below. We may apply your refund as a refund credit or as a refund to your original payment method, depending on the capabilities of our payment service providers, the platform from which you purchased your content (website, mobile or TV app), and other factors; where the laws in force in the Kingdom of Saudi Arabia require the refund to be made to the original payment method, we will make it to that method. This guarantee is granted in addition to the rights granted to consumers under the laws in force in the Kingdom of Saudi Arabia and never in substitution for them, and nothing in these Terms limits or shortens those rights. If the content you previously purchased is disabled for legal or policy reasons, you are entitled to a refund after the guarantee period has passed, and Thkee may also refund students after that period in cases of suspected or confirmed account fraud.
Refunds for live sessions and cohorts are governed by the terms set by the Expert who delivers them, within the limits Thkee sets, and those terms are shown on the booking page before you complete your purchase. Under Thkee’s default rules, a confirmed booking may be refunded up to 72 hours before the first session; no refund is due once you have attended a session; and the self-service refund window closes 30 days after purchase, after which you should contact our Support Team. An Expert may set a different notice period for their own sessions, may allow refunds after a stated number of sessions has been attended, and may require that a minimum number of sessions remain unattended. For example, an Expert offering a series of eight sessions may state on the booking page that a booking can be cancelled with a full refund up to 48 hours before the first session, and that once the first two sessions have been attended the sessions not yet held will be refunded; those are then the terms of your booking. The terms applicable to your booking apply without prejudice to the rights granted to consumers under the laws in force in the Kingdom of Saudi Arabia.
To request a refund, follow the steps here. As detailed in the Expert Terms, Experts agree that students have the right to receive these refunds.
If we decide to issue refund credits to your account, they will be automatically applied towards your next content purchase on our website, but can’t be used for purchases in our mobile or TV applications. Where a refund is made as refund credits, the period before those credits expire runs from the date on which they are issued, and not from the date of the original purchase or of any earlier credit. Refund credits may expire if not used within that period and have no cash value, in each case unless the laws in force in the Kingdom of Saudi Arabia provide otherwise.
At our discretion, if we believe you are abusing our refund policy, such as if you’ve consumed a significant portion of the content that you want to refund or if you’ve previously refunded the content, we reserve the right to deny your refund, restrict you from other future refunds, ban your account, and/or restrict all future use of the Services. If we ban your account or disable your access to the content due to your violation of these Terms or our Trust & Safety Guidelines, you will not be eligible to receive a refund. Additional information on our refund policy is available here. Nothing in this paragraph affects the rights granted to you under the laws in force in the Kingdom of Saudi Arabia.
3.4 Gift and Promotional Codes
Thkee or our partners may offer gift and promotional codes to students. Certain codes may be redeemed for gift or promotional credits applied to your Thkee account, which then may be used to purchase eligible content on our platform, subject to the terms included with your codes. Other codes may be directly redeemable for specific content. Gift and promotional credits can’t be used for purchases in our mobile or TV applications.
These codes and credits, as well as any promotional value linked to them, may expire if not used within the period specified in your Thkee account. Gift and promotional codes offered by Thkee may not be refunded for cash, unless otherwise specified in the terms included with your codes or unless the laws in force in the Kingdom of Saudi Arabia provide otherwise. Gift and promotional codes offered by a partner are subject to that partner’s refund policies. If you have multiple saved credit amounts, Thkee may determine which of your credits to apply to your purchase. Check out our Support Page and any terms included with your codes for more details.
4. Content and Behavior Rules
You can only use Thkee for lawful purposes. You’re responsible for all the content that you post on our platform. You should keep the reviews, questions, posts, courses and other content you upload in line with our Trust & Safety Guidelines and the law, and respect the intellectual property rights of others. We can ban your account for repeated or major offenses. If you think someone is infringing your copyright on our platform, let us know.
You may not access or use the Services or create an account for unlawful purposes. Your use of the Services and behavior on our platform must comply with applicable local or national laws or regulations of your country. You are solely responsible for the knowledge of and compliance with such laws and regulations that are applicable to you.
If you are a student, the Services enable you to ask questions to the Experts of courses or other content you are enrolled in, and to post reviews of content. For certain content, the Expert may invite you to submit content as “homework” or tests. Don’t post or submit anything that is not yours.
If you are an Expert, you can submit content for publication on the platform and you can also communicate with the students who have enrolled in your courses or other content. In both cases, you must abide by the law and respect the rights of others: you cannot post any course, question, answer, review or other content that violates applicable local or national laws or regulations of your country. You are solely responsible for any courses, content, and actions you post or take via the platform and Services and their consequences. Make sure you understand all the copyright restrictions set forth in the Expert Terms before you submit any content for publication on Thkee.
These rules apply to live sessions in the same way that they apply to the content you post. What you say, show, share, or play in a live session, including your camera and microphone feed, anything you present or share from your screen, any file you share, and anything you write in the session chat, is content for the purposes of this section and you are responsible for it. If a participant behaves in a live session in a way that violates these Terms or our Trust & Safety Guidelines, or disrupts the session for the other participants, we may remove that participant from the session, in addition to any other measure described in these Terms.
Live sessions are recorded by default. An Expert may disable recording for their own course, and where they have done so no recording of the session is made. Where recording is enabled, participants are told that the session is recorded before they join it, and the recording may capture audio, video, anything shared on screen, and the session chat. If you do not wish your image or your voice to be recorded, you may keep your camera and your microphone switched off. The processing of personal data contained in a recording is subject to our Privacy Policy.
If we are put on notice that your course or content violates the law or the rights of others (for example, if it is established that it violates intellectual property or image rights of others, or is about an illegal activity), if we discover that your content or behavior violates our Trust & Safety Guidelines, or if we believe your content or behavior is unlawful, inappropriate, or objectionable (for example if you impersonate someone else), we may remove your content from our platform. Thkee complies with copyright laws. Check out our Intellectual Property Policy for more details.
Thkee has discretion in enforcing these Terms and our Trust & Safety Guidelines. We may restrict or terminate your permission to use our platform and Services or ban your account if you violate these Terms or those Guidelines, if you fail to pay any fees when due, upon the request of law enforcement or the competent authorities, if we suspect that you engage in fraudulent or illegal activities, after an extended period of inactivity, or if an unexpected technical problem makes it necessary. We will tell you the ground for the measure, and we will notify you before we take it wherever it is reasonably practicable and lawful for us to do so. Upon any such termination we may delete your account and content, and we may prevent you from further access to the platforms and use of our Services. Your content may still be available on the platforms even if your account is terminated or suspended, subject to your right to request the deletion of your personal data as described in our Privacy Policy. Terminating your account does not affect your right to a refund of amounts you have paid for content that we no longer make available to you, nor any other right granted to you under the laws in force in the Kingdom of Saudi Arabia. If you consider that a measure taken under this section is unjustified, you may ask us to reconsider it by contacting our Support Team. Save for those rights, and to the maximum extent permitted by the laws in force in the Kingdom of Saudi Arabia, we are not liable to you or to any third party for termination of your account, removal of your content, or blocking of your access to our platforms and services.
If a user has published content that infringes your copyright or trademark rights, please let us know. Our Expert Terms require our Experts to follow the law and respect the intellectual property rights of others. For more details on how to file a copyright or trademark infringement claim with us, see our Intellectual Property Policy.
5. Thkee’s Rights to Content You Post
You retain ownership of content you post to our platform, including your courses. We’re allowed to share your content to anyone through any media, including promoting it via advertising on other websites.
The content you post as a student or Expert (including courses) remains yours. By posting courses and other content, you allow Thkee to reuse and share it but you do not lose any ownership rights you may have over your content. If you are an Expert, be sure to understand the content licensing terms that are detailed in the Expert Terms.
When you post content, comments, questions, reviews, and when you submit to us ideas and suggestions for new features or improvements, you authorize Thkee to use and share this content with anyone, distribute it and promote it on any platform and in any media, and to make modifications or edits to it as we see fit, subject to your moral rights as an author.
In legal language, by submitting or posting content on or through the platforms, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your content in any and all media or distribution methods (existing now or later developed). This includes making your content available to other companies, organizations, or individuals who partner with Thkee for the syndication, broadcast, distribution, or publication of content on other media, as well as using your content for marketing purposes. This license covers the economic rights in your content only; your moral rights as an author under the laws in force in the Kingdom of Saudi Arabia, including the right to be identified as the author of your content and the right to object to any distortion of it, remain yours and are neither assigned nor waived. We use your name and image in connection with your content, and for marketing, on the basis of the consent you give us, which you may withdraw at any time as regards future use, as described in our Privacy Policy. You represent and warrant that you have all the rights, power, and authority necessary to authorize us to use any content that you submit. No separate payment is due to you for these uses, without prejudice to any amounts payable to you under the Expert Terms.
6. Using Thkee at Your Own Risk
Anyone can use Thkee to create and publish content, and we enable Experts and students to interact for teaching and learning. Like other platforms where people can post content and interact, some things can go wrong, and you use Thkee at your own risk.
Our platform model means we do not review or edit the content for legal issues, and we are not in a position to determine the legality of content. We do not exercise any editorial control over the content that is available on the platform and, as such, do not guarantee in any manner the reliability, validity, accuracy, or truthfulness of the content. If you access content, you rely on any information provided by an Expert at your own risk.
By using the Services, you may be exposed to content that you consider offensive, indecent, or objectionable. Thkee has no responsibility to keep such content from you and no liability for your access or enrollment in any course or other content, to the maximum extent permitted by the laws in force in the Kingdom of Saudi Arabia. This also applies to any content relating to health, wellness, and physical exercise. You acknowledge the inherent risks and dangers in the strenuous nature of these types of content, and by accessing such content you choose to assume those risks voluntarily, including risk of illness, bodily injury, disability, or death. You assume full responsibility for the choices you make before, during, and after your access to the content.
When you interact directly with a student or an Expert, you must be careful about the types of personal information that you share. While we restrict the types of information Experts may request from students, we do not control what students and Experts do with the information they obtain from other users on the platform. You should not share your email or other personal information about you for your safety.
We do not hire or employ Experts nor are we responsible or liable for any interactions involved between Experts and students. We are not liable for disputes, claims, losses, injuries, or damage of any kind that might arise out of or relate to the conduct of Experts or students.
Live sessions are delivered through the Services using a specialised third-party provider of live-video infrastructure. Recordings and other video content are hosted on infrastructure located outside the Kingdom of Saudi Arabia, and the location of that infrastructure may change. The processing of personal data in connection with live sessions and recordings, including any transfer of that data outside the Kingdom, is subject to our Privacy Policy.
In a live session, what we provide is the platform: the scheduling of the session, the video connection, the tools that support the session, and the payment and refund arrangements described in these Terms. The teaching itself is the Expert’s. The Expert decides what is taught and how it is taught, prepares and presents the material, and answers for what is said and shown in the session, whether by the Expert or by a participant. We do not review a live session before it takes place and we do not exercise editorial control over it. Nothing in this section limits the obligations we owe you as the provider of the Services, or the rights granted to you under the laws in force in the Kingdom of Saudi Arabia.
When you use our Services, you will find links to other websites that we don’t own or control. We are not responsible for the content or any other aspect of these third-party sites, including their collection of information about you. You should also read their terms and conditions and privacy policies.
7. Thkee’s Rights
We own the Thkee platform and Services, including the website, present or future apps and services, and things like our logos, API, code, and content created by our employees. You can’t tamper with those or use them without authorization.
All right, title, and interest in and to the Thkee platform and Services, including our website, our existing or future applications, our APIs, databases, and the content our employees or partners submit or provide through our Services (but excluding content provided by Experts and students) are and will remain the exclusive property of Thkee and its licensors. Our platforms and services are protected by copyright, trademark, and other laws of the Kingdom of Saudi Arabia and of other countries. Nothing gives you a right to use the Thkee name or any of the Thkee trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding Thkee or the Services is entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.
You may not do any of the following while accessing or using the Thkee platform and Services:
- access, tamper with, or use non-public areas of the platform (including content storage), Thkee’s computer systems, or the technical delivery systems of Thkee’s service providers.
- disable, interfere with, or try to circumvent any of the features of the platforms related to security or probe, scan, or test the vulnerability of any of our systems.
- copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of or content on the Thkee platform or Services.
- access or search or attempt to access or search our platform by any means (automated or otherwise) other than through our currently available search functionalities that are provided via our website, mobile apps, or API (and only pursuant to those API terms and conditions). You may not scrape, spider, use a robot, or use other automated means of any kind to access the Services.
- in any way use the Services to send altered, deceptive, or false source-identifying information (such as sending email communications falsely appearing as Thkee); or interfere with, or disrupt, (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the Services.
8. Subscription Terms
This section covers additional terms that apply to your use of our subscription-based collections as a student (“Subscription Plans”). By using a Subscription Plan, you agree to the additional terms in this section.
8.1 Subscription Plans
During your subscription to a Subscription Plan, you get a limited, non-exclusive, non-transferable license from us to access and view the content included in that Subscription Plan via the Services. With the exception of the guaranteed access period, the terms included in the “Content Enrolment and Access” section above apply to enrollments via Subscription Plans.
The subscription that you purchase or renew determines the scope, features, and price of your access to a Subscription Plan. You may not transfer, assign, or share your subscription with anyone else.
We reserve the right to revoke any license to use the content in our Subscription Plans for legal or policy reasons at any time, such as if we no longer have the right to offer the content through a Subscription Plan. Additional information on our right to revoke is included in the “Content Enrolment and Access” section. If we revoke your access to content included in a Subscription Plan, this does not affect your right to a refund of amounts you have paid for access you do not receive, without prejudice to the rights granted to consumers under the laws in force in the Kingdom of Saudi Arabia.
8.2 Account Management
You may cancel your subscription by following the steps outlined on our Support Page. If you cancel your subscription to a Subscription Plan, your access to that Subscription Plan will automatically end on the last day of your billing period. On cancellation, fees already paid for the current billing period are not refunded, unless the laws in force in the Kingdom of Saudi Arabia provide otherwise, and this is without prejudice to the rights granted to consumers under those laws. For clarity, cancellation of a subscription does not terminate your Thkee account.
8.3 Free Trials & Renewals
Your subscription may start with a free trial. The duration of the free trial period of your subscription will be specified during sign-up. Thkee determines free trial eligibility at our sole discretion and may limit eligibility or duration. We reserve the right to terminate the free trial and suspend your subscription if we determine that you aren’t eligible.
Before the free trial period ends, we will notify you that it is about to end and tell you the fee that will be charged and the date on which it will be charged. Unless you cancel before the end of the free trial period, we will charge the subscription fee for your next billing cycle at the end of that period, and your subscription will then renew according to your subscription settings (e.g., monthly or annually). You may cancel at any time before the end of the free trial period by following the steps described in the “Account Management” section above, and cancelling before the end of that period costs you nothing. For more information on how to view applicable fees and dates of your free trial period, visit our Support Page.
8.4 Payments and Billing
The subscription fee will be listed at the time of your purchase. You can visit our Support Page to learn more about where to find the fees and dates applicable to your subscription. We may also be required to add taxes to your subscription fee as described in the “Payments, Credits, and Refunds” section above. Fees paid for a subscription period are not refunded for a period you have partly used, unless the laws in force in the Kingdom of Saudi Arabia provide otherwise. This does not affect the rights granted to consumers under those laws, including your right to a refund of amounts paid for a subscription period that we do not deliver.
To subscribe to a Subscription Plan, you must provide a payment method. By subscribing to a Subscription Plan and providing your billing information during checkout, you grant us and our payment service providers the right to process payment for the then-applicable fees via the payment method we have on record for you. At the end of each subscription term, we will automatically renew your subscription for the same length of term and process your payment method for payment of the then-applicable fees.
In the event that we update your payment method using information provided by our payment service providers (as described in the “Payments, Credits, and Refunds” section above), you authorize us to continue to charge the then-applicable fees to your updated payment method.
If we are unable to process payment through the payment method we have on file for you, or if an amount charged to your payment method is reversed and remains unpaid, we may suspend or terminate your subscription. Raising a dispute with your bank or card issuer is your right, and we will not suspend or terminate your subscription merely because you have raised one.
We may change our Subscription Plans or adjust the pricing of our Services. A change in price, or a material change to your subscription, takes effect only from the beginning of a subscription period that starts after we have notified you of the change, and you may cancel your subscription before the change takes effect without penalty.
8.5 Subscription Disclaimers
We make no guarantees as to the availability of any specific content in any Subscription Plan or as to any minimum amount of content in any Subscription Plan. At any point in the future, we reserve the right to offer or cease to offer additional features to any Subscription Plan, or to otherwise modify or terminate a Subscription Plan. If we terminate a Subscription Plan, or materially reduce it, during a period for which you have already paid, you are entitled to a refund of the amounts paid for the part of that period you do not receive. These disclaimers are in addition to those listed in the “Disclaimers” section below.
9. Miscellaneous Legal Terms
These Terms are like any other contract, and they have boring but important legal terms that protect us from the countless things that could happen and that clarify the legal relationship between us and you.
9.1 Binding Agreement
You agree that by registering, accessing, or using our Services, you are agreeing to enter into a legally binding contract with Thkee. If you do not agree to these Terms, do not register, access, or otherwise use any of our Services.
If you are an Expert accepting these Terms and using our Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so.
These Terms are issued in Arabic and English. In the event of any conflict or difference in interpretation between the two versions, the Arabic version prevails.
These Terms (including any agreements and policies linked from these Terms) constitute the entire agreement between you and us (which include, if you are an Expert, the Expert Terms and the Promotions Policy).
If any part of these Terms is found to be invalid or unenforceable under the laws in force in the Kingdom of Saudi Arabia, then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision. The invalidity or unenforceability of a provision of these Terms does not affect the validity or the effect of the remaining provisions, which continue in effect.
Even if we are delayed in exercising our rights or fail to exercise a right in one case, it doesn’t mean we waive our rights under these Terms, and we may decide to enforce them in the future. If we decide to waive any of our rights in a particular instance, it doesn’t mean we waive our rights generally or in the future.
The following sections shall survive the expiration or termination of these Terms: Sections 2 (Content Enrolment and Access), 5 (Thkee’s Rights to Content You Post), 6 (Using Thkee at Your Own Risk), 7 (Thkee’s Rights), 8.5 (Subscription Disclaimers), 9 (Miscellaneous Legal Terms), and 10 (Dispute Resolution).
9.2 Disclaimers
It may happen that our platform is down, either for planned maintenance or because something goes down with the site. It may happen that one of our Experts is making misleading statements in their content. It may also happen that we encounter security issues. These are just examples. You accept that you will not have any recourse against us in any of these types of cases where things don’t work out right, save for the rights granted to you under the laws in force in the Kingdom of Saudi Arabia. In legal, more complete language, the Services and their content are provided on an “as is” and “as available” basis. We (and our group companies, suppliers, partners, and agents) make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the Services or their content, and we disclaim any other warranties or conditions, whether express or implied, to the maximum extent permitted by the laws in force in the Kingdom of Saudi Arabia. This disclaimer does not affect the warranty against defects, the obligation to provide content that conforms to what was described to you, or any other right granted to consumers under those laws. We (and our group companies, suppliers, partners, and agents) make no warranty that you will obtain specific results from use of the Services. Your use of the Services (including any content) is entirely at your own risk.
We may decide to cease making available certain features of the Services at any time and for any reason. To the maximum extent permitted by the laws in force in the Kingdom of Saudi Arabia, neither Thkee nor its group companies, suppliers, partners or agents are liable for any damages due to such interruptions or lack of availability of such features.
We are not responsible for delay or failure of our performance of any of the Services caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or government restrictions.
9.3 Limitation of Liability
There are risks inherent to using our Services, for example, if you access health and wellness content like yoga, you may injure yourself. Content of that kind is not medical advice: we recommend that you consult a qualified professional before you begin any physical or health-related program, and that you stop if you feel unwell. In legal, more complete language, to the maximum extent permitted by the laws in force in the Kingdom of Saudi Arabia, we (and our group companies, suppliers, partners, and agents) will not be liable for any indirect or consequential damages (including loss of data, revenue, profits, or business opportunities), whether arising in contract, tort, or otherwise, and even if we’ve been advised of the possibility of damages in advance. Our liability (and the liability of each of our group companies, suppliers, partners, and agents) to you or any third parties is limited to the amount you have paid us in the twelve (12) months before the event giving rise to your claims. This limitation does not apply to liability arising from fraud, from gross fault, or from death or bodily injury, and it does not affect the rights granted to consumers under the laws in force in the Kingdom of Saudi Arabia.
9.4 Indemnification
If you behave in a way that gets us in legal trouble, we may exercise legal recourse against you. You agree to indemnify, defend (if we so request), and hold harmless Thkee, our group companies, and their officers, directors, suppliers, partners, and agents from and against any third-party claims, demands, losses, damages, or expenses (including reasonable and documented attorney fees, as determined by the competent judicial authority) arising from (a) the content you post or submit, (b) your use of the Services, (c) your violation of these Terms, or (d) your violation of any rights of a third party. Your indemnification obligation will survive the termination of these Terms and your use of the Services.
9.5 Governing Law and Jurisdiction
When these Terms mention “Thkee,” they’re referring to the Thkee entity that you’re contracting with.
These Terms are governed by and construed in accordance with the laws in force in the Kingdom of Saudi Arabia. The competent courts in the city of Riyadh have jurisdiction over any dispute arising out of or in connection with them.
9.6 Legal Actions and Notices
Any action arising out of or relating to these Terms, regardless of its form, is subject to the time limits laid down for it by the laws in force in the Kingdom of Saudi Arabia. Nothing in these Terms shortens any of those time limits or bars an action that those laws allow you to bring.
Any notice or other communication to be given under these Terms will be in writing and given by email: by us to the email address associated with your account, and by you, from that same email address, to support@thkee.com. Each of us agrees that a notice given by email is valid and produces its effects in accordance with the Electronic Transactions Law in force in the Kingdom of Saudi Arabia, and neither of us may object to a notice on the sole ground that it was given electronically. A notice is treated as received on the day it is sent, unless the sender receives a message showing that it was not delivered. Where those laws require a notice to be served by another method, such as registered mail, that requirement applies.
9.7 Relationship Between Us
You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.
9.8 No Assignment
You may not assign or transfer these Terms (or the rights and licenses granted under them). For example, if you registered an account as an employee of a company, your account cannot be transferred to another employee. We may assign these Terms (or the rights and licenses granted under them) to another company or person without restriction. Apart from the persons you agree to indemnify under the “Indemnification” section above, these Terms confer no right, benefit, or remedy on a person who is not a party to them. You agree that your account is non-transferable.
9.9 Death of a User
The license we grant you to access content is personal to you and is not transferable, and it ends on your death. When we are informed of the death of a user, we close that user’s account.
Closing the account does not extinguish any financial entitlement of the deceased. Any Thkee credits balance, any Expert earnings that have not yet been paid, and any refundable amounts form part of the estate and pass to the heirs. The heirs, or a person authorized to act on their behalf, may claim those amounts by contacting our Support Team and providing the deed determining the heirs (Hasr Al-Warathah) together with proof of the identity of the person making the claim. We pay the amounts due in accordance with that deed and with the laws in force in the Kingdom of Saudi Arabia.
An Expert may ask us, in writing and during their lifetime, that on their death the content they have published on Thkee be made available to everyone free of charge, permanently, as an ongoing charity (Sadaqah Jariyah) on their behalf. We will honour that request as far as we are able, and we will keep that content available at no charge for as long as we are able to do so. Where an Expert has made that request, it takes precedence over the heirs’ claim to any future revenue from that content; it does not affect their claim to amounts already earned before the death, nor to revenue from any other content. Because the request gives up future revenue that would otherwise pass to the heirs, we explain the request and its effect to the Expert at the time it is given, and the Expert may withdraw it at any time during their lifetime by writing to us.
9.10 Sanctions and Export Laws
You warrant that you (as an individual or as a representative of any entity on whose behalf you use the Services) aren’t located in, or a resident of, any country that is subject to trade sanctions or embargoes applicable to Thkee. You also warrant that you aren’t a person or entity named on any applicable sanctions, specially designated national, or denied-party list.
If you become subject to such a restriction during the term of any agreement with Thkee, you will notify us within 24 hours, and we will have the right to terminate any further obligations to you, effective immediately. That termination is without prejudice to the rights and obligations of each of us that have accrued up to that date, including your outstanding obligations to Thkee and your right to a refund of amounts you have paid for content that we do not make available to you.
You may not access, use, export, re-export, divert, transfer or disclose any portion of the Services or any related technical information or materials, directly or indirectly, in violation of the export control and trade sanctions laws, rules and regulations in force in the Kingdom of Saudi Arabia or otherwise applicable to you. You agree not to upload any content or technology (including information on encryption) whose export is specifically controlled under such laws.
10. Dispute Resolution
If there’s a dispute, our Support Team is happy to help resolve the issue.
Most disputes can be resolved without a formal legal case. Before you bring one, please first try contacting our Support Team.
10.1 Amicable Settlement
If a dispute arises between you and Thkee out of or in connection with these Terms, the party raising it gives the other party written notice describing the subject of the dispute and what it is asking for. We both then make a good-faith effort to settle the dispute amicably within thirty (30) days of the date of that notice.
10.2 The Competent Courts
If the dispute is not settled amicably within that period, either of us may bring it before the competent courts in the city of Riyadh, which decide it in accordance with the Law of Procedure before Sharia Courts and the other laws in force in the Kingdom of Saudi Arabia, as provided in the “Governing Law and Jurisdiction” section above.
10.3 Complaints to the Competent Authorities
Nothing in these Terms prevents you from submitting a complaint about the Services to the Ministry of Commerce or to any other competent authority in the Kingdom of Saudi Arabia, and nothing in them waives or restricts any right the laws in force in the Kingdom grant you to do so.
10.4 Changes to This Section
If we change this “Dispute Resolution” section after the date on which you last indicated your acceptance of these Terms, we will notify you of the change before it takes effect, and the change will apply to you only once you have accepted it. No change to this section applies to a dispute that arose before the change took effect. If you do not accept the change, you may tell us so in writing, from the email address associated with your account, to support@thkee.com, and this section as it stood on the date you last indicated your acceptance of these Terms continues to apply between us.
The invalidity or unenforceability of any provision of this section or of these Terms does not affect the validity or the effect of the remaining provisions.
11. Updating These Terms
From time to time, we may update these Terms to clarify our practices or to reflect new or different practices, such as when we add new features. We will notify you of any change before it takes effect, using prominent means, such as an email sent to the email address specified in your account or a notice posted through our Services, and the notice will state the date from which the change applies. No change applies retroactively, and no change affects a dispute that arose, or an obligation that fell due, before that date.
If the change is material, it applies to you only once you have accepted it. If you do not accept it, you may stop using the Services and close your account before the change takes effect, at no cost to you and without prejudice to your right to a refund of amounts you have paid for content that we then do not make available to you. Any revised Terms supersede all previous Terms as from the date on which they apply to you.
12. How to Contact Us
The best way to get in touch with us is to contact our Support Team. We’d love to hear your questions, concerns, and feedback about our Services.
Thanks for teaching and learning with us!
